SMART data under W10 Nvme SSD

[David]

I've just installed a 1TB Crucial P3 SSD.
PCIe 3.0 NVMe M.2.

All working fine so far but Acronis Drive Monitor says that it can't get
SMART data.

It works fine for the SATA drives (2.5" and 3.5", mix of SSD and HDD).

I've installed the Crucial tool to check SMART data and all is looking
good so far.

I'm just wondering if this is an Acronis thing, an NVMe thing, or what?

Cheers


Dave R

[wasbit]

Post by David
I've just installed a 1TB Crucial P3 SSD.
PCIe 3.0 NVMe M.2.
All working fine so far but Acronis Drive Monitor says that it can't get
SMART data.
It works fine for the SATA drives (2.5" and 3.5", mix of SSD and HDD).
I've installed the Crucial tool to check SMART data and all is looking
good so far.
I'm just wondering if this is an Acronis thing, an NVMe thing, or what?

Try CrystalDiskInfo
- https://crystalmark.info/en/software/crystaldiskinfo/

[Philip Herlihy]

Post by David
I've just installed a 1TB Crucial P3 SSD.
PCIe 3.0 NVMe M.2.
All working fine so far but Acronis Drive Monitor says that it can't get
SMART data.
It works fine for the SATA drives (2.5" and 3.5", mix of SSD and HDD).
I've installed the Crucial tool to check SMART data and all is looking
good so far.
I'm just wondering if this is an Acronis thing, an NVMe thing, or what?
Cheers
Dave R

Acronis Drive Monitor was good for several years, but it hasn't been maintained
and I've found it now too glitchy to use. I pay for Hard Disk Sentinel - how
important is your data?

[Vir Campestris]

Post by Philip Herlihy
Acronis Drive Monitor was good for several years, but it hasn't been
maintained and I've found it now too glitchy to use. I pay for Hard Disk
Sentinel - how important is your data?

Mine is important enough that I back up online to a RAID pair, and
intermittently offline to a drive kept in a different building.

Any drive can fail at any time with no warning.

Andy

[Philip Herlihy]

Post by David
I've just installed a 1TB Crucial P3 SSD.
PCIe 3.0 NVMe M.2.
All working fine so far but Acronis Drive Monitor says that it can't get
SMART data.
It works fine for the SATA drives (2.5" and 3.5", mix of SSD and HDD).
I've installed the Crucial tool to check SMART data and all is looking
good so far.
I'm just wondering if this is an Acronis thing, an NVMe thing, or what?
Cheers
Dave R

Acronis Drive Monitor was good for several years, but it hasn't been maintained
and I've found it now too glitchy to use. I pay for Hard Disk Sentinel - how
important is your data?

[David]

Post by Philip Herlihy

Post by David
I've just installed a 1TB Crucial P3 SSD.
PCIe 3.0 NVMe M.2.
All working fine so far but Acronis Drive Monitor says that it can't
get SMART data.
It works fine for the SATA drives (2.5" and 3.5", mix of SSD and HDD).
I've installed the Crucial tool to check SMART data and all is looking
good so far.
I'm just wondering if this is an Acronis thing, an NVMe thing, or what?
Cheers
Dave R

Acronis Drive Monitor was good for several years, but it hasn't been
maintained and I've found it now too glitchy to use. I pay for Hard
Disk Sentinel - how important is your data?

As I noted, the Crucial free utility works fine.
Just doesn't do the background monitoring that Acronis does, as far as I
can tell.


Cheers



Dave R

[Abandoned Trolley]

Post by David
I've just installed a 1TB Crucial P3 SSD.
PCIe 3.0 NVMe M.2.
All working fine so far but Acronis Drive Monitor says that it can't get
SMART data.
It works fine for the SATA drives (2.5" and 3.5", mix of SSD and HDD).
I've installed the Crucial tool to check SMART data and all is looking
good so far.
I'm just wondering if this is an Acronis thing, an NVMe thing, or what?
Cheers
Dave R

Been down the GPT / MBR rabbit hole ?

UEFI/BIOS/Secure boot variables ?

Is the M.2 device being forced in to SATA mode either by BIOS setting or
by you using a particular SATA port ?

[Theo]

Post by Abandoned Trolley
Been down the GPT / MBR rabbit hole ?
UEFI/BIOS/Secure boot variables ?

I don't think those will make any difference.

Post by Abandoned Trolley
Is the M.2 device being forced in to SATA mode either by BIOS setting or
by you using a particular SATA port ?

M.2 devices don't have a 'SATA mode' or a 'PCIe/NVMe mode', they're either
one or the other.

It is possible that Acronis doesn't know how to do SMART with NVMe devices.
Apparently it is discontinued and doesn't support Windows later than 7:
https://kb.acronis.com/content/58078?ckattempt=1
so maybe they never added support.

Theo

[David]

Post by Theo

Post by Abandoned Trolley
Been down the GPT / MBR rabbit hole ?
UEFI/BIOS/Secure boot variables ?

I don't think those will make any difference.

Post by Abandoned Trolley
Is the M.2 device being forced in to SATA mode either by BIOS setting
or by you using a particular SATA port ?

M.2 devices don't have a 'SATA mode' or a 'PCIe/NVMe mode', they're
either one or the other.
It is possible that Acronis doesn't know how to do SMART with NVMe devices.
https://kb.acronis.com/content/58078?ckattempt=1 so maybe they never
added support.
Theo

As noted upstream the Crucial utility reads the SMART data just fine.
Shame about Acronis because it was useful in doing background monitoring.

Cheers

Dave R

[Philip Herlihy]

Post by David

Post by Theo

Post by Abandoned Trolley
Been down the GPT / MBR rabbit hole ?
UEFI/BIOS/Secure boot variables ?

I don't think those will make any difference.

Post by Abandoned Trolley
Is the M.2 device being forced in to SATA mode either by BIOS setting
or by you using a particular SATA port ?

M.2 devices don't have a 'SATA mode' or a 'PCIe/NVMe mode', they're
either one or the other.
It is possible that Acronis doesn't know how to do SMART with NVMe devices.
https://kb.acronis.com/content/58078?ckattempt=1 so maybe they never
added support.
Theo

As noted upstream the Crucial utility reads the SMART data just fine.
Shame about Acronis because it was useful in doing background monitoring.
Cheers
Dave R

For background monitoring I use HD Sentinel. Not free, but very good. (Not
expensive either, though.)